Willow Park



Sage Hill


Marda Loop

Make an Online Appointment

Direct Billing

Insurance Companies We Direct Bill

  • Blue Cross

  • Sun Life

  • Manulife

  • Canada Life (was Great West)

  • Equitable Life

  • Industrial Alliance

  • Dejardins

  • SSQ

  • Standard Life

  • Chambers of Commerce

  • Johnson Inc.

  • Johnston Group Inc.

  • First Canadian

  • Maximum Benefit


  • Cowan

  • GroupHealth

  • Manion

  • Cooperators

  • Nexgen

  • Telus Adjudicare



Direct Billing Form

This form MUST be filled out in order for us to direct bill for you.


Direct Billing Policy

  • Please note, some treatments such as Acupuncture, Cupping, Facial Acupuncture and Microneedling are performed by both Naturopaths and Acupuncturists. If you select "No Preference" on our online booking, then you may be booked with a Naturopath OR Acupuncturist. If you require a certain type of practitioner for insurance billing reasons, please contact our front desk to verify which type of practitioner you've been booked with.

  • All visits performed by our Naturopathic Doctor will be billed as a "Naturopathic Visit".

  • All visits performed by our Acupuncturists will be billed as an "Acupuncture Visit". 

  • All visits performed by our Massage Therapists will be billed as a "Massage Visit".

  • There are no exceptions to the above way to billing.

  • We also do not back-date receipts, split up visits into small visits or use any other members of the family's insurance if your insurance has been maxed out. Please verify with your insurance provider that you are covered for such treatments before you book a specific treatment.

  • Patients are always responsible for paying the full treatment cost even if they thought they were covered by their insurance company, if their insurance got declined, maxed out, or terminated.

  • Insurance submissions that come back as Pending/for Review: if we do not get an immediate answer from your insurance company, we will have to collect the full amount of the visit and re-submit your claim to be payable to Insured Member. Any amounts covered by your insurance will be paid directly to you in 5-7 business days. 

  • We do not direct bill to Seconday Insurance. If there's a co-pay amount, we will collect that amount up-front from you and provide a receipt for you to submit to your secondary insurance company yourself. 

  • EMPIRE LIFE & GREEN SHIELD PATIENTS ONLY: Please note that due to a change in coverage policy, Empire Life and Green Shield may or may not cover all or none of your treatment invoices you submit. If you have Empire Life or Green Shield coverage, please inquire with them regarding your coverage prior to booking any appointments at our clinic.